R
RYB Support Hub

Agency Settings

Sub-Account Launchpad

LaunchPad provides a guided, interactive onboarding experience at both the agency and sub-account (location) levels. It centralizes first-step tasks, video walkthroughs, and progress tracking so teams...

Updated 8/13/2026

SaaS: Multiple Payment Providers/UI Enhancement

Overview The sub-account billing page has been improved to make it easier for SaaS (Software as a Service) sub-accounts with payment options other than Stripe. Here’s what’s new: Updated SaaS Activati...

Updated 8/13/2026

How To Upgrade to RYB Platform's Agency Pro Plan ($497 SaaS plan)

This article provides a step-by-step guide on upgrading your RYB Platform subscription to a Pro plan. You’ll learn how to navigate the Billing Dashboard, review available plans, and complete the upgra...

Updated 8/13/2026

Branding System-Generated Links (API Domain)

This guide explains how to customize system-generated links in RYB Platform by configuring branded (API) domains at both the Agency and Sub-account levels. Implementing branded domains enhances delive...

Updated 8/13/2026

Agency Company Settings in RYB Platform

This article will show you how to update and personalize your Agency Company Settings in RYB Platform! From updating your agency's name, email, and logo to adding custom code or enabling powerful feat...

Updated 8/13/2026

How do I check my agency plan?

To check your agency plan please go to agency level view -> settings Go to billing option in the left menu and your agency plan will be shown like this For example, in this case this agency is on the ...

Updated 8/13/2026

Labs Features - Complete Overview

RYB Platform Labs gives users early access to new and evolving features, so you can test changes, share feedback, and prepare teams before features reach general availability. This guide explains wher...

Updated 8/13/2026

Reputation Management – Drip Mode in Reviews AI

Drip Mode in RYB Platform’s Reviews AI helps you automatically reply to large backlogs of historical, unreplied reviews at a natural, human-like pace. Configure daily limits, time windows, and AI tone...

Updated 8/13/2026