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More Tutorials From the Community https://www.youtube.com/watch?v=kuOt3UZtTLk https://www.youtube.com/watch?v=91ofxLNhEbQ https://www.youtube.com/watch?v=NIPIWcKI_JY There are 3 types of configuration...
Updated 8/13/2026
LC Email / Mailgun replies not working when using WIX as the domain provider
Where did you get the domain for WIX? You will need to follow this article in order to set up your nameservers so they are not managed by WIX. https://support.wix.com/en/article/dns-records-needed-to-...
Updated 8/13/2026
Guest Tutorial: Deliverability Masterclass for RYB Platform by Seven Figure Agency
This help doc is a guest tutorial from the Seven Figure Agency Download the guide for this masterclass by clicking here . document.querySelectorAll('.portal-attachment-thumbnail-img').forEach(function...
Updated 8/13/2026
Getting Started with A2P 10DLC
If you send business text messages from a US 10-digit local phone number, you will need to complete the A2P 10DLC registration to keep messaging active and deliverable. Use the links throughout this a...
Updated 8/13/2026
Using Stripe Checkout Pages For SaaS Mode Plans
This is an alternative to using a two-step order form to sell your SaaS plans as is outlined in the SaaS Mode - Full Setup Guide + FAQ Step 1: Setting up your Custom SaaS plans If you haven’t gone thr...
Updated 8/13/2026
Season of AI Promotion Ending Information & FAQ's
The Season of AI promotion has officially concluded, and it’s time to transition into the post-promotion phase. This article will walk you through the key changes, billing details, and steps to ensure...
Updated 8/13/2026
How To Use Shopify Variables
How to Use The Below Table: This table shows the variables you can insert into emails, SMS, and other workflow actions when a Shopify trigger runs. To use a variable, copy it exactly as shown in the ‘...
Updated 8/13/2026
Google Integration going to This site can't be reached page "Check if there is a typo in RYB Platform-backend.appspot.com"
When you are unable to add another Google account: This issue might occur if users are located in the Philippines because websites like http://appspot.com will not be loading there. Please ask the use...
Updated 8/13/2026
Create Tags & Tasks Via Zapier
document.querySelectorAll('.portal-attachment-thumbnail-img').forEach(function(img) { img.addEventListener('error', function () { attachment_error_image(this); }); }); const attachment_error_image = (...
Updated 8/13/2026
One time Stripe Charge Action
**Quick Note** -- Make sure and set the Stripe setting at the agency level not the location level: https://app.RuleYourBusiness.com/settings/stripe ** Run a one time charge in Stripe based on a trigge...
Updated 8/13/2026
A Facebook Token Has Expired In Your RYB Platform Account
If you received an email with a subject that says "A Facebook Token Has Expired In Your RYB Platform Account", this means that the Facebook integration for one of your accounts has become disconnected...
Updated 8/13/2026
Review widget - Powered By going to Bad request page
document.querySelectorAll('.portal-attachment-thumbnail-img').forEach(function(img) { img.addEventListener('error', function () { attachment_error_image(this); }); }); const attachment_error_image = (...
Updated 8/13/2026
How to setup HL Chat Widget as support for your clients
document.querySelectorAll('.portal-attachment-thumbnail-img').forEach(function(img) { img.addEventListener('error', function () { attachment_error_image(this); }); }); const attachment_error_image = (...
Updated 8/13/2026
How To Sell RYB Platform Websites
Websites can be one of the best products to offer your clients because they dramatically increase client retention. In this presentation we cover why websites are a great product for you to sell, thre...
Updated 8/13/2026
How to Land Qualified Demos for your Agency
document.querySelectorAll('.portal-attachment-thumbnail-img').forEach(function(img) { img.addEventListener('error', function () { attachment_error_image(this); }); }); const attachment_error_image = (...
Updated 8/13/2026
How to prepare for SaaS Mode?
document.querySelectorAll('.portal-attachment-thumbnail-img').forEach(function(img) { img.addEventListener('error', function () { attachment_error_image(this); }); }); const attachment_error_image = (...
Updated 8/13/2026
Campaigns
document.querySelectorAll('.portal-attachment-thumbnail-img').forEach(function(img) { img.addEventListener('error', function () { attachment_error_image(this); }); }); const attachment_error_image = (...
Updated 8/13/2026
Contact Flow
document.querySelectorAll('.portal-attachment-thumbnail-img').forEach(function(img) { img.addEventListener('error', function () { attachment_error_image(this); }); }); const attachment_error_image = (...
Updated 8/13/2026
Triggers
document.querySelectorAll('.portal-attachment-thumbnail-img').forEach(function(img) { img.addEventListener('error', function () { attachment_error_image(this); }); }); const attachment_error_image = (...
Updated 8/13/2026
Promoting RYB Platform As An Affiliate
Learn how to promote RYB Platform as a new Affiliate So, you've recently become an affiliate, and you’re ready to get started sharing RYB Platform with your colleagues... LET'S DO THIS! 3 Easy Ways To...
Updated 8/13/2026
How do I change my Client's Address?
You can change your client's address by going to Location View -> Settings -> Business Info -> Company Address tab document.querySelectorAll('.portal-attachment-thumbnail-img').forEach(function(img) {...
Updated 8/13/2026
Email Error Library for supported SMTPs
Navigating email errors can be complex, given the myriad factors that can interfere with successful delivery. This guide elucidates common issues encountered using email services such as Mailgun and G...
Updated 8/13/2026
Setting alias for Google smtp
Learn more on Masking Sender Emails - From Name & Address Learn more about Why Can't I use My Free Email Address As The SMTP? document.querySelectorAll('.portal-attachment-thumbnail-img').forEach(func...
Updated 8/13/2026
Using Google/Gmail/Google Workspace as your SMTP Provider
This comprehensive guide walks you through creating app-specific account passwords with 2-step verification, focusing on Gmail SMTP integration. It is particularly useful for users in the Philippines ...
Updated 8/13/2026
Pre-Built A2P Campaign (Widget-First) Registration Flow
Overview The Quick Setup ( Pre-Built A2P Campaign) registration flow is a structured campaign submission experience designed to: Improve compliance accuracy Reduce carrier rejections Eliminate manual ...
Updated 8/13/2026
AI-Powered A2P Compliance Validation
AI-Powered A2P Compliance Validation helps you catch common compliance issues before submitting your A2P campaign for carrier review. RYB Platform automatically reviews your opt-in form, Privacy Polic...
Updated 8/13/2026
How To Fix - Phone Call Redirect Loop
If you're hearing phone calls that loop, playing the same message over and over again, or you're seeing phone calls stack up one after another in Conversations, that is a "redirect" loop. Let's fix it...
Updated 8/13/2026
SaaS Mode - Full Setup Guide + FAQ
With RYB Platform's SaaS mode, agencies can offer their clients a personalized and fully integrated experience using a platform that can be resold under their brand. The white labeling feature ensures...
Updated 8/13/2026
Agent Studio Template Library: Build AI Agents Faster with Reusable Templates
Launch production-ready AI agents in minutes using the Agent Studio Template Library in RYB Platform. Choose from agency-created or official starter templates, then customize variables to match each c...
Updated 8/13/2026
Tabular View for Sub-Accounts List
Streamline large client lists with RYB Platform’s new Tabular View for the Sub-Accounts. Quickly sort, filter, and act on every location from one structured dashboard, perfect for fast-growing agencie...
Updated 8/13/2026
Getting Started - Migrate a Wordpress Site
Migrating your WordPress site doesn't have to be intimidating. Think of it like moving to a new house—your valuable content and functionality will all come along smoothly. Let's walk through it togeth...
Updated 8/13/2026