Knowledge Base
Services - Overview & How to Get Started
Enable Services to unlock RYB Platform’s multi‑service booking with add‑ons, resources, and built‑in payments. This article shows you how to turn Services on for one (or multiple) sub-accounts! TABLE ...
Updated 8/13/2026
Add Guests Features in Calendar Bookings
This article will show you how to use the improved Add Guests features in RYB Platform’s calendar bookings. You can now require guest information and charge payments based on total attendee count—maki...
Updated 8/13/2026
User Permissions in Calendars
Overview The Calendar module now supports granular user permissions, allowing you to control who can view and manage different aspects of the calendar system. This helps ensure that users have access ...
Updated 8/13/2026
Embedding RYB Platform Calendars using HTML Code
Go to "Calendars" > "Calendar Settings" For the specific calendar you'd like to embed, click the "three dots" icon and select "Share" In the pop-up modal, select the "Embed Code" tab Click "Copy" Past...
Updated 8/13/2026
Workflow Recipes - Facebook Comment Automation
Create a workflow from this recipe to get an example of a full FB "comment to get the file" style workflow. Trigger: fires on any first level comment on the post. Action: responds to the comment with ...
Updated 8/13/2026
Workflow Recipes - Facebook comments + Workflow AI
Create a workflow from this recipe to get an example of an AI-customized reply comment that also sends a DM only if the comment was positive. Trigger: fires on any first level comment in the post. Act...
Updated 8/13/2026
Workflow Recipes - Instagram Comment Automation
Create a workflow from this recipe to get an example of a full IG "comment to get the file" style workflow. Trigger: fires on any first level comment on the post. Action: responds to the comment with ...
Updated 8/13/2026
Text Formatter - How to format text the way you want
More Tutorials from the Community https://youtu.be/9in6dO8jEJ8 https://youtu.be/3PiU8g9K04Y https://youtu.be/51rx49XK7tk https://youtu.be/6ovRBVv_lJs In this Article What is Text Formatter Workflow Ac...
Updated 8/13/2026
Split Action
More Tutorials from the Community https://youtu.be/Fzxfsrf934U https://youtu.be/4lYZzaZbPEc https://youtu.be/YONy1TjgN_8 https://youtu.be/jayuTmTMGEs In this Article What is Split Action? What are the...
Updated 8/13/2026
Facebook Conversion API Workflow Trigger Not Working
Please make sure that you are not using the test workflow button when testing the Facebook Conversion API in Workflow. Always save and publish and use one of these triggers to test your conversion.. T...
Updated 8/13/2026
Workflow Trigger - Number Validation
TABLE OF CONTENTS Overview Trigger Name Trigger Description How to Configure Example Overview The Number Validation Trigger in RYB Platform enables users to automate workflows based on the validation ...
Updated 8/13/2026
Workflow Trigger - Inbound Webhook
TABLE OF CONTENTS Overview Trigger Name Trigger Description How to Configure Example Overview The Inbound Webhook Trigger in RYB Platform allows users to initiate workflows based on incoming data from...
Updated 8/13/2026
Workflow Trigger - Video Tracking
TABLE OF CONTENTS Overview Trigger Name Trigger Description How to Configure Example Overview This trigger initiates workflows when a viewer reaches a specified percentage of a video. It enables marke...
Updated 8/13/2026
Workflow Action - Edit Conversation
Managing conversations efficiently is crucial for any business handling customer interactions. The Edit Conversation Workflow Action in RYB Platform automates conversation management by marking messag...
Updated 8/13/2026
Workflow Trigger - Contact Tag
Tags are a way of categorizing your contacts. You can tag any contact in your contacts list with one or more tags to help you find it again later. Tags are used for searching, browsing, sorting, and o...
Updated 8/13/2026
Create Task Event In Campaigns
Note: Now that Workflows are live in all accounts, you can do everything that Triggers and Campaigns do (and more!), all in one builder! Click to learn more about Workflows . document.querySelectorAll...
Updated 8/13/2026
Workflows Pro Plan - New Pricing Tiers
The new volume‑based pricing tiers for Workflows Premium Actions give every account—from side‑project creators to enterprise automation teams, a lower entry point and more predictable scaling path. Fo...
Updated 8/13/2026
Workflow Notes, Action Notes & Sticky Notes
TABLE OF CONTENTS Overview All-New Sidebar Workflow-Level Notes Overview Who Can Add Notes: How to Use: Saving the Notes: Tracking: Action-Level Notes (Formerly Known as Comments) Overview Who Can Add...
Updated 8/13/2026
Introduction to Workflows and Automations
Workflow automation simplifies repetitive tasks by setting up sequences of predefined actions triggered by specific events. This introduction explains the essentials of workflow automation, including ...
Updated 8/13/2026
Webinar Video Analytics
Webinar Video Analytics brings data-rich dashboards to your live, on-demand, and recurring webinars, so you can see exactly where viewers drop off, which sessions outperform, and how to fine-tune timi...
Updated 8/13/2026