Knowledge Base
Recurring Webinar Settings
Recurring Webinar Settings let you automate a series of live sessions in minutes—no more cloning events, juggling dates, or confusing your audience. Use it to turn one-off webinars into reliable weekl...
Updated 8/13/2026
Bulk Import Custom Object Records (CSV) with Bulk Actions
Bulk importing Custom Object records lets you quickly onboard large datasets while maintaining clean, conflict-free records. With create/update options, unique-field dedupe controls, and detailed impo...
Updated 8/13/2026
Custom Objects and Company Objects in Forms, Surveys & Quizzes
TABLE OF CONTENTS What They Are What You Can Do How to Use Them Best Practices Works Best For Won’t Work For Quick Fixes Examples In Short What They Are Custom Objects let you collect structured, busi...
Updated 8/13/2026
SEO: AI Recommendations - Infinite Scroll
Save time reviewing SEO fixes—AI Recommendations now uses infinite scroll. Rows load continuously as you move through the table, respecting any active filters or sorting. This upgrade streamlines tria...
Updated 8/13/2026
SEO - How to Delete Site Projects
Free up your SEO Site Projects quota by safely deleting unneeded projects. Learn what gets reverted, who can delete, and how to confirm removal to manage ongoing audits efficiently. TABLE OF CONTENTS ...
Updated 8/13/2026
SEO Unsubscription Flow & Project States
When an SEO subscription is canceled, the system automatically starts an offboarding flow designed to preserve your existing optimizations while pausing active automation. TABLE OF CONTENTS Overview o...
Updated 8/13/2026
How to Assign Categories and Scoring in Quizzes With Dynamic Result Messages - A Complete Guide!
This feature in quizzes allows you to assign scores to answers and categorize them. This helps in generating useful quiz results, such as assessments, recommendations, or segmentation based on respons...
Updated 8/13/2026
Workflow Trigger - Quiz Submitted
The Quiz Submission Trigger enables automated actions whenever a quiz is completed. Whether you want to send personalized feedback, segment users based on scores, or assign tasks to your team, this tr...
Updated 8/13/2026
Quiz Builder Guide
The Quiz Builder lets you create interactive quizzes that collect lead data and deliver personalized results. Use scoring, categories, automations, and CRM mapping to turn quiz responses into personal...
Updated 8/13/2026
XML Sitemaps
TABLE OF CONTENTS What is an XML Sitemap? Do I Need an XML Sitemap? Where to Find XML Sitemap Settings in RYB Platform How to Create/Change XML Sitemaps In RYB Platform How To Submit a Sitemap to Goog...
Updated 8/13/2026
Setting up Whitelabel Domain, API Domain, Email Sending Domain, Sites Domain, Client Portal Domain & more
Nearly everything you need to know about connecting your domain TABLE OF CONTENTS What is a Domain? What are Root & Sub-Domains Seamlessly Connect Domains with Domain Connect Manual Option Places to A...
Updated 8/13/2026
How to Link Your Privacy Policy When Collecting Personal Data
A privacy policy explains how your business collects, uses, and protects personal information—like names, phone numbers, or emails. It’s not just good practice—it’s often legally required under laws l...
Updated 8/13/2026
Stripe Troubleshooting | Why does my funnel product show 'null' in the Stripe Plan dropdown?
If your Stripe product is showing (null) in front of the product name, it's not a problem and you can change it by following the steps shown in the video: document.querySelectorAll('.portal-attachment...
Updated 8/13/2026
How to set up Root Domain/Subdomain for your Funnels/Websites?
Adding a domain to your account enables website and funnel functionalities to be created and utilized. A domain refers to the web address, for example, a root domain like mydomain.com or a subdomain l...
Updated 8/13/2026
Instant Redirect Page - Funnel Troubleshooting
document.querySelectorAll('.portal-attachment-thumbnail-img').forEach(function(img) { img.addEventListener('error', function () { attachment_error_image(this); }); }); const attachment_error_image = (...
Updated 8/13/2026
How to Create vCards in the QR Code Builder
This article explains how to create a vCard QR Code using the RYB Platform QR Code Builder. Share your contact details with a single scan—ideal for networking, events, and lead generation. TABLE OF CO...
Updated 8/13/2026
How to Create Custom Business Card QR Codes
This article will guide you through creating a fully customizable Business Card QR Code in RYB Platform. You’ll learn how to build a sleek digital business card that makes sharing your contact details...
Updated 8/13/2026
QR Code Bulk Actions, Renaming & Copy Link Shortcut
Take control of large QR-code libraries in less time. From the QR Codes List View, you can now multi‑select QR Codes to move, download, or delete, rename codes and folders inline, and copy a QR link i...
Updated 8/13/2026
Chat Widget - Business Office Hours in Live Chat
Chat Widget is expanding its user experience with mind-blowing support with business office hours in live chat. How does it work? Go to Sites > Chat Widget Select the option of Live chat as the type o...
Updated 8/13/2026
Overview of Chat Widget Customizations
We're thrilled to unveil a brand-new feature in Chat Widget - You can now customise the chat widget according to your test with the placement, look and feel and bring more customizations. How Does It ...
Updated 8/13/2026