Knowledge Base
Getting Started with Chat Widget
Chat Widget is one of ways to convert visitors to potential leads. Chat Widget helps you to enhance customer experience to provide immediate support when and where customers need it. TABLE OF CONTENTS...
Updated 8/13/2026
How to Create a Stylized Survey
In this article, we will walk you through how to create engaging and visually appealing surveys. These enhancements allow you to tailor your surveys to match your brand identity and provide a user-fri...
Updated 8/13/2026
Where Do Survey Answers Show Up
RYB Platform surveys allow you to collect valuable feedback and data from your contacts, but where do those answers actually go once someone submits a response? This article explains exactly where sur...
Updated 8/13/2026
Exporting Survey Answers to Google Sheets
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Updated 8/13/2026
Sticky Contact in Forms, Surveys, and Calendars
This article explains the Sticky Contact feature in RYB Platform forms, which simplifies the form-filling process for repeat users by pre-filling previously entered information. Learn how to enable th...
Updated 8/13/2026
Exporting Form answers to Google Sheets
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Updated 8/13/2026
Where Do Form Responses Show Up?
Forms will help you capture information about contacts that fill out and submit the form. In order to view this information, start by navigating to "Sites" > "Forms" (at the top of the screen) > "Subm...
Updated 8/13/2026
Branded Mobile App Builder: In-app Form and Customizer
This article provides guided steps for launching branded apps. Key features we have covered in this article are color-coded progress tracking, in-app help links, and personalized branding. This ensure...
Updated 8/13/2026
Cloning Wordpress Websites in RYB Platform
This article explains how to clone a WordPress site within RYB Platform. The cloning process allows you to duplicate an existing site while retaining all configurations, themes, and plugins, ensuring ...
Updated 8/13/2026
WordPress: Domain Connect Integration
We’re excited to announce an update to Domain Connect that makes managing domains easier than ever! With this new version, you can save time and skip complicated steps. What’s New? Supports Major Doma...
Updated 8/13/2026
WordPress: Single Sign On Admin
SSO: Easy WP Admin Access The “WP Admin” button makes it super easy to log into your WordPress admin panel with just one click from your WordPress dashboard. Thanks to Single Sign-On (SSO), you don’t ...
Updated 8/13/2026
How to Customize Blog Design and Layout
The blog can be customized by visiting the blog name, clicking on the three-dot edit, and editing the blog site. Go to Sites > Blogs In the list view of Blogs, click on the name of Blog. Once you open...
Updated 8/13/2026
How to Create a Blog?
Blog can be created by navigating to Sites from the subaccount. Flow for Blog - https://www.canva.com/design/DAF_ma7Cu8o/TGEAd7rp9YsKq8fpv6u4cA/edit? 1. Navigate to Sites > Blog 2. Create new Blog by ...
Updated 8/13/2026
How to move from Old Blog to New Blog?
TABLE OF CONTENTS Changes Made to Blogs 1. URL simplification 2. Automated Sitemap 3. Open Each Blog Post in New Page 4. Strong SEO with Canonical Tags 5. Customize with Different Layouts and Designs ...
Updated 8/13/2026
Analytics for Top Countries, States and Cities in Funnel Analytics
Quickly uncover exactly where your visitors come from, right down to the country, state and city, so you can focus campaigns where they’ll have the greatest impact. This article explains how to view a...
Updated 8/13/2026
Funnels and Websites - Browsers and IPs in Funnel Analytics
TABLE OF CONTENTS Key Benefits of Top Browsers and Client IP Analytics Top Browsers Breakdown View the top 10 browsers your visitors use (e.g., Chrome, Firefox, Safari, Edge). Client IP Tracking Ident...
Updated 8/13/2026
Pie Chart Visualizations in Funnels and Websites Analytics
We’re thrilled to announce a major update to our Funnel Analytics: Pie Chart Visualization! This feature provides an easy way to see page views and sales distribution across funnels, websites, or spec...
Updated 8/13/2026
Custom Product Details Page for E-commerce Stores
Custom Product Details Page (PDPs) in RYB Platform let you build dedicated, on-brand pages for individual products—perfect for richer storytelling and higher conversions. Use the builder you already k...
Updated 8/13/2026
Bulk Actions for Opportunity Cards
Take control of your sales pipeline with the Bulk Actions feature in RYB Platform’s Opportunities Kanban/Card view. This functionality empowers you to select and manage multiple opportunity cards at o...
Updated 8/13/2026
Bulk Edit Opportunities
Bulk Edit Opportunities feature is designed to streamline your workflow by allowing you to update multiple fields across multiple opportunities simultaneously. Step 1: Navigate to Opportunities > List...
Updated 8/13/2026