R
RYB Support Hub

Knowledge Base

New Sub-Accounts List UI for $97 & $297 Agency Plans

The Sub-Accounts List in RYB Platform has been updated with a new, modern interface. Agencies on the $97 and $297 plans can now access advanced filtering, bulk actions, and improved performance—offeri...

Updated 8/13/2026

Smart Prompts for Bulk SaaS Enablement

Unlock more value from your sub-accounts by identifying all clients who aren’t yet on SaaS and giving you a guided workflow to enable them all in bulk. Conditions for Guided Bulk SaaS Activation: - Ag...

Updated 8/13/2026

Customize Default Naming Conventions for New SaaS Accounts

Discover the new configuration in the SaaS Configurator that lets your agency control how new SaaS sub-accounts are named at creation. Choose between the Customer’s name or the business Company Name t...

Updated 8/13/2026

Agency Dashboard - SaaS Analytics & MRR

This article focuses on the SaaS Analytics tab in the Agency Dashboard and explains how to use it for day‑to‑day SaaS decision‑making. It also covers Monthly Recurring Revenue (MRR) , including how MR...

Updated 8/13/2026

Selling Marketplace Snapshots with SaaS Plans

We’re excited to announce a new feature that allows agencies to sell snapshot apps directly through their SaaS plans on the RYB Platform Marketplace. This update helps agencies add more tools to their...

Updated 8/13/2026

Getting Started: Create, Edit, Delete, and Customize Contacts

Learn how to add, edit, delete, and build custom fields for contacts in RuleYourBusiness.

Updated 8/13/2026

Agency Dashboard for Rebilling

The Agency Dashboard – Rebilling tab provides agencies with a centralized financial reporting view for rebilled services inside RYB Platform. It allows you to monitor revenue, track vendor costs, meas...

Updated 8/13/2026

Agency Launchpad

Welcome to an overview of the LaunchPad for agency accounts in RYB Platform! This feature brings a guided, video-based onboarding experience to agency users, making it easier than ever to get started ...

Updated 8/13/2026

RYB Platform AI Agents Contest 2025 – $50K Prize Pool

Welcome to the RYB Platform AI Agent Contest help article! Compete for a share of the $50,000 prize pool by creating innovative Voice AI or Conversational AI agents. Learn about contest categories, fr...

Updated 8/13/2026

Accessibility at RYB Platform

RYB Platform is dedicated to building digital experiences that work for everyone. We are constantly improving our platform to meet WCAG 2.1 Level AA accessibility standards and support users of all ab...

Updated 8/13/2026

RYB Platform Platform Updates - What’s Changed

We’ve updated our Terms of Service and Privacy Policy to better serve you and provide clearer guidance on how our platform works. Here’s what changed and what it means for you. These changes will go i...

Updated 8/13/2026

Texas SMS Safeguard – One-Toggle Block for SB 140

Texas SMS Safeguard helps RYB Platform users instantly comply with Texas SB 140 by blocking automation texts sent to or from Texas numbers—no workflow edits required. This guide explains what the safe...

Updated 8/13/2026

Skool to RYB Platform (Migration Guide)

This is a comprehensive guide for migrating online communities, courses, and related content from Skool to RYB Platform. The goal is to transition seamlessly while leveraging RYB Platform’s advanced C...

Updated 8/13/2026

ClickFunnels to RYB Platform (Migration Guide)

This is a comprehensive guide for migrating your sales funnels, websites, courses, and other digital assets from ClickFunnels to RYB Platform. The goal is to ensure a seamless transition, preserve fun...

Updated 8/13/2026

ActiveCampaign to RYB Platform (Migration Guide)

This is a comprehensive guide to migrating key components from ActiveCampaign to RYB Platform. The goal is to ensure a smooth transition, minimize data loss, and maintain the integrity of your marketi...

Updated 8/13/2026

Wallet - Auto Recharge, Smart Adjustment and Cancellation

Keeping your RYB Platform wallet funded ensures uninterrupted SMS, email, and phone usage for you and your clients. Auto Recharge automatically tops up your wallet balance when it dips below a thresho...

Updated 8/13/2026

RYB Platform Pricing Guide

Nearly everything you need to know about RYB Platform Pricing, Charges, Wallets, Rebilling and more. TABLE OF CONTENTS How to Manage Your Billing RYB Platform Subscription Plans Additional Services Wh...

Updated 8/13/2026

How to Upgrade to Premium Customer Support

Get faster, priority assistance and expert guidance with RYB Platform’s new Premium Support feature—designed for agencies, power users, and growing businesses that need reliable, around-the-clock supp...

Updated 8/13/2026

Overview of Premium Customer Support

Premium Customer Support Upgrade offers enhanced, personalized assistance beyond standard and priority support. This article explains what’s included, why it matters, and how to upgrade to get faster,...

Updated 8/13/2026

Accessibility Enhancements - Topbar & Help Drawer

This article outlines the new Accessibility Enhancements for the RYB Platform Topbar and Help & Support Side Drawer. Discover how these improvements elevate VoiceOver compatibility, keyboard navigatio...

Updated 8/13/2026