Knowledge Base
Download all your Certificates from Client Portal
More Tutorials from the Community https://youtu.be/q_8e-F3tETg https://youtu.be/oOIwKVRjrSM https://youtu.be/bSgNqMGb6ck https://youtu.be/JqUyma1Lcms We're excited to introduce a new feature that make...
Updated 8/13/2026
Issue certificates on Course Completion
More Tutorials From the Community https://www.youtube.com/watch?v=3JRXGdpIVig https://www.youtube.com/watch?v=ecSfN6UxtTs https://www.youtube.com/watch?v=YbeS0RoylRg&t=2s https://www.youtube.com/watch...
Updated 8/13/2026
How to Toggle Certificates User Permissions + Undo & Redo Functionality
Users can now be granted access to the certificates module in the sub-account (location) level permissions. Undo/Redo in certificate builder Undo/Redo functionality is now available in the certificate...
Updated 8/13/2026
Manually Issue Certificates
More Tutorials from the Community https://youtu.be/pNymK-JwNik https://youtu.be/HPf-CQDk8UQ https://youtu.be/BIW1zZk2eao https://www.youtube.com/watch?v=krJFr-yAWdY We're excited to introduce a new fe...
Updated 8/13/2026
Create a Template
We're thrilled to introduce Certificates, a fantastic feature designed to acknowledge and celebrate user accomplishments in your community. With Certificates, you can create personalised certificates ...
Updated 8/13/2026
Shipping and Delivery Rates for Ecommerce Stores
RYB Platform allows ecommerce store owners to define manual delivery charges based on multiple criteria—such as shipping zones, states/provinces, and product weights. This feature gives merchants full...
Updated 8/13/2026
Manual Payment Method in E-commerce Stores & Order Forms
About Store owners can now offer manual payment methods, such as Cash on Delivery (COD) or Custom Payment Methods, allowing buyers to pay using any mode of payment at the time of pickup or delivery. T...
Updated 8/13/2026
How to Set Up an E-Commerce Online Store (Websites)
TABLE OF CONTENTS What is an Online Store? Setting Up Your e-Commerce Store Frequently Asked Questions (FAQs) BNPL (Buy Now Pay Later) Payment Methods How to Use Product Collections for Ecommerce Stor...
Updated 8/13/2026
How to use the AI Agent Marketplace Templates for Conversation AI and Voice AI Automation
Accelerate automation with ready-to-use Conversation AI and Voice AI agent templates in RYB Platform’s Marketplace. Learn how to list, discover, install, and manage AI agent templates—complete with pa...
Updated 8/13/2026
Selling Snapshots on the App Marketplace
We are thrilled to announce a game-changing feature: the ability to sell Snapshots in the App Marketplace! This exciting release empowers agencies to monetize their expertise by offering Snapshots to ...
Updated 8/13/2026
How to get snapshot URL?
To add a snapshot to your app, follow these instructions. Step 1 : Head to 'Account Snapshots' in the Agency view, and select the snapshot that you wish to sell via the app marketplace. Step 2 : Selec...
Updated 8/13/2026
Marketplace Apps - Managing External Connections
Apps enable you to integrate RYB Platform with third-party applications. To achieve this integration, you must connect the app with the third-party application. This document explains how these connec...
Updated 8/13/2026
Marketplace Workflow Triggers
Marketplace Workflow Triggers are the customizable workflow triggers managed in Marketplace . You will be able to create custom triggers to push data from your application/API to a workflow. Sign up/ ...
Updated 8/13/2026
Marketplace Workflow Actions
Marketplace Workflow Actions are the customizable workflow actions managed in Marketplace . You will be able to create custom actions to push or pull data from your application/API in a workflow using...
Updated 8/13/2026
Managing Marketplace App Permissions: White Label Agency Control
This article offers step-by-step instructions for white label agencies on how to manage the visibility and installation of marketplace apps for their sub-accounts. This feature allows agencies to have...
Updated 8/13/2026
Agency-Level Marketplace Apps Installation
The RYB Platform App Marketplace is a hub where you can seamlessly search for and integrate crucial apps into your RYB Platform account. Assuring quality and functionality, every app is scrutinized by...
Updated 8/13/2026
App Marketplace - Agency Control Over Daily Usage Limits for Usage-Based Apps
RYB Platform Marketplace now lets agency owners and admins set daily usage limits for apps with usage-based pricing. This article shows you how to use these controls to keep costs predictable and mana...
Updated 8/13/2026
App Marketplace- Agency Reselling for Apps with Usage-Based Pricing
This article shows how agencies can enable reselling for usage-based Marketplace Apps. Agencies can now apply a markup on usage-based services to create a new revenue stream while delivering value to ...
Updated 8/13/2026
API Security - OAuth Consent for Marketplace Apps
This article explains RYB Platform’s new OAuth install page for Marketplace apps. Before you authorize an app, we now show a clear summary of what the app is, the permissions it’s requesting, and—when...
Updated 8/13/2026
Minimum Advertised Pricing Policy (“MAP Policy”) FAQs August 2024
Minimum Advertised Pricing Policy (“MAP Policy”) FAQs August 2024 TABLE OF CONTENTS What does RYB Platform’s MAP Policy mean? Does the MAP Policy apply to me? What is RYB Platform’s “Core Platform?” D...
Updated 8/13/2026